FAQs + Small Print
Can I custom design my order?
I love to make custom items so if you have any questions please feel free to contact me.
I can make dresses, skirts, tshirts, sashes, bows and shoes all to your specifications for any occasion, any size, any colour, formal and informal. Please note, I do not use trademarked images on any of my items.
All crochet tops are lined, all sewn tulle skirts will have an underskirt. Puffy tutus do not come with an underskirt as standard but can have one added if you prefer.
How much will it cost?
Price is dependent on size, style, level of detail and the time frame I have to make it.
If you'd like to discuss ordering, please mail with details of what you want and an idea of budget.
Payments can be made via paypal or credit/debit card.
For larger orders, a non-refundable deposit (50% of the total payment) will be required before your item is made, full payment must be made before delivery.
All parcels are sent by Royal Mail, First Class, Tracked and Signed. Postage costs vary and will be quoted at the time of ordering.
How long does it take?
Normal processing times are 1-2 weeks, with 1-2 days postage for UK, or 5-10 days postage USA, Canada and Europe. If possible, always allow 3 weeks to anticipate any delay at customs.
If you need your item for a specific date please contact me. I usually aim to have items ready to post within 2 weeks, more complicated items may take longer, or if I have all of the materials required, I may be able to rush your order if needed.
All parcels are sent by Royal Mail, First Class, Tracked and Signed.
'Order by' dates for annual holidays can be found in the events section.
Do you accept returns?
Items that are custom made cannot be returned.
Items not custom made may be returned within 14 days undamaged, and unused.
Customer is liable for returns postage.
Please try on all items before the date required, I will try to help sort any issues.
All cancellations must be in writing (by email, Etsy, Facebook or letter)
It is my responsibility to supply you with goods that meet your consumer rights.
If you have any concerns that I have not met our legal obligations please contact me.
What about customs and fees?
Buyers are responsible for any customs and import taxes that may apply.
I am not responsible for delays due to customs or delivery services.
How can I contact you?
Tutu Hullabaloo on the Socials: Facebook, Instagram, Twitter, Pinterest, TikTok
eMail: [email protected]
Text or WhatsApp: 07510 999234
or via the Contact form here
What will you do with my information?
I will only use your shipping/billing address, and contact information: To communicate with you about your order, to fulfill your order, for legal reasons (like paying taxes). If you have subscribed on the home page, then I may also notify you about future events, offers and competitions.
Any photos sent privately will not be used without your permission. I may use photos that I have taken of the finished product before delivery.
Please supervise children at all times while wearing Tutu Hullabaloo items.
Remove bows + headbands whilst sleeping.
Some items may include small gems or beads and while I always do my best to make sure everything is secure, I cannot guarantee that something won't come loose.
Keep away from naked flames.
Can I wash my tutu?
Simply spot clean wherever possible. If absolutely necesary, a hand wash in the sink - single dirty strips only. After washing, always de-tangle and straighten out the tulle, then hang to dry.
Crumpled tutu? Do not iron, either embrace the new look, or hang in a steamy bathroom. To remove static, use a fabric softenerand water mixture sprayed on sparingly.
Tutus are best stored using the hanger and dress bag provided, or similar.
Can I wash my t-shirt?
Wash garment inside out with cool water, use a mild detergent, then air dry.
Do not iron directly onto the design.
Avoid folding the garment over the transfer as this can cause creases/damage.
Can I wash my shoes?
The dye will not wash off in the rain, but I dont recomend jumping in puddles to keep them fresh and bright.
Machine washing your shoes is not advised - it may cause fading of the colours.
Please dont wear white socks with your new shoes, you may end up with rainbow socks to match.
Who is Tutu Hullabaloo run by?
Hi! I'm Sam.
I am an independent custom clothing designer.
I’ve always been such a creative person, I was one of those kids who would collect every bottle and piece of cardboard in the house just because I knew I would make something at some point.
In 2014 my friend asked if I could make some tutus, I was instantly hooked! Since then I have added tie dye, bows and t-shirts into the mix and I love it all.
Feel free to have a browse through the shop sections, if you’re looking for something specific, I’d be more than happy to help, just hit the contact tab.
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